100% Satisfaction Guaranteed
All of our THANAGAN
products are 100% Guaranteed to the original purchaser. We want you to be
satisfied and we work hard to exceed your expectations.
When you receive your purchase, look it over, inspect it, give it to the children to play with. Kids seem to love to build towers with our stopper blanks so let them have some fun. If you
are unhappy with your purchase, for any reason, or you feel we have not met your expectations simply return your item to the address below and we will either
repair or replace the item, give you a store credit in our "Dollars-4-Blanks" program or give you a 100% refund including the cost of return shipping. Your Choice. We have that much confidence in you and the products we offer.
Bottom line is we totally trust our wood working friends, craftspeople and artisans. You are some of the finest and honest people we know. So you have nothing to loose in purchasing from us.
But, yes there is always a "but", we can not be responsible once you start cutting, turning, sanding, routing or anything else you might do to your purchase. But, yup another one, if you feel there was a hidden flaw, knot or something just not right, contact us, we will have coffee, talk about it and in the end make it right for you. After all isn't that what 100% satisfaction is all about?
P.O. Box 864
Simsbury, CT 06070
Feel free to email us at:
TURN SAFE, ALL WAYS, ALWAYS